PTL Blog

Is your member communication fit for purpose?

Posted by Keith Lewis on May 18, 2018 10:17:00 AM

Keith Lewis-webPTL's Keith Lewis encourages providers and trustees to consider whether they can improve their communications to members. 

Over the last twenty years, daily newspaper circulation in the UK has nearly halved. There are many reasons for this, but the use of technology and how people access information is undoubtedly a primary cause of this dramatic change. Today people generally expect communication to be widely accessible, more flexible, and available in bite-size chunks.

This blog first appeared in Pension Funds Insider. To continue reading, please click here.

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